# Notifications

MinistryBoard keeps you and your team informed without overwhelming anyone. Every user controls their own preferences.

<details>

<summary>How do I turn notifications on or off?</summary>

Go to the **Notifications page** in your account settings. Each user controls their own notification preferences. All notifications are **turned on by default** when your account is created — this is a platform rule. You can adjust them at any time after that.

</details>

<details>

<summary>What notifications are available for volunteers (Users)?</summary>

Users can turn the following notifications on or off:

| Notification       | When It Sends                                      |
| ------------------ | -------------------------------------------------- |
| Added to a team    | When you are added to a new team                   |
| New SOP assigned   | When a new SOP is assigned to you                  |
| Training reminders | Weekly, if you haven't completed 100% of your SOPs |
| SOP updated        | When an SOP you're assigned to is updated          |
| Security alerts    | Sign-in and security notices for your account      |

</details>

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<summary>I'm getting weekly training reminder emails. How do I turn those off?</summary>

Go to the **Notifications page** in your account and turn off **Training reminders**. These send every 7 days if you haven't completed 100% of your assigned SOPs.

</details>

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<summary>Can I control another user's notification settings?</summary>

No. Each user controls their own notification preferences. No role — not even a Super Admin — can change another user's notification settings.

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<summary>When does the SOP completion milestone notification trigger?</summary>

It triggers when a team hits **100% completion** across all assigned SOPs — not at partial milestones. It's a moment worth celebrating!

</details>


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